Raj Rattan

Sponsored by Dental Protection

NZDA Sheild Images 2022 Raj Rattan

The Business of Dentistry

In his lecture, Raj Rattan will explore the 8 fundamental drivers of growth in the business of dentistry.

He will review strategies for success, managing patient expectations, patient communications. Raj will draw on his experiences as the owner of a small dental group of practices and provide an insight into the critical success factors.

He will also discuss managing patient expectations and managing complaints effectively.

Biography

Raj Rattan MBE BDS FCGDent. Dip.MDE FICD FFLM

Raj Rattan’s portfolio career includes over 30 years’ clinical experience in general dental practice. He owned and operated a small practice group and was involved in dental foundation training for over 20 years first as a programme director and then Strategic Association Dean at the London Deanery. He has been an examiner for the FGDP and currently for the Faculty of Forensic and Legal Medicine.

He has provided consultancy services to various public and private sector organisations including the NHS, Denplan, dental corporates and the Department of Health where he has previously served as a Policy Adviser.

He is the author/co-author of a number of textbooks and has contributed articles to dental publications for more than 25 years and has lectured extensively throughout the UK and internationally for many years. He was a part-time dento-legal consultant at Dental Protection before taking up his current role as Dental Director in 2016.