[{"heading":"What is the address of the conference venue?","body":"

The conference is taking place at the Rotorua Energy Events Centre, Queens Drive, Rotorua.

"},{"heading":"Where is the registration desk?","body":"

We ask that you please check in at the registration desk when you arrive at the conference. The registration desk will be located in the foyer at the Rotorua Energy Events Centre.

"},{"heading":"What is the conference dress code?","body":"

Smart casual or business attire is appropriate.

"},{"heading":"I can no longer attend the conference but know of someone who will go in my place, how do I arrange this?","body":"

Should you be unable to attend the conference, but wish to arrange for someone to go in your place, please contact Kate Howden via email. Please have on hand the name of the registered delegate, the name of the replacement delegate and the replacement's contact details.

"},{"heading":"I need to change my accommodation booking for the conference, what do I do?","body":"

Please contact Rosanna Carleton via email with your current booking details and request. All accommodation amendments must be in writing.

"},{"heading":"Can I pay when I arrive at the conference?","body":"

No, payment must be made prior to the conference.

"},{"heading":"Weather has closed the airport – what do I do?","body":"

Please contact your airline directly regarding your travel options. To advise us that you are arriving a day later than expected, please contact the Project Lead, Megan Crum, via email or call 021 918 517. If you have not booked accommodation via Conference Innovators then you should contact the hotel directly to advise them. Note that cancellation fees usually apply for last minute changes.

"},{"heading":"I have to talk to the organiser urgently, who do I contact?","body":"

Please contact the Project Lead, Megan Crum, via email or call 021 918 517.

"}]

Frequently asked questions